Piece of my Heart



By using this site you acknowledge that you have read and agree to the following terms and conditions:

The processing of personal data will be carried out accordance with the applicable European legislation and the Italian data protection codeLegislative Decree 30 June 2003 No. 196, which governs the processing of personal data. See Privacy Policy.



The contents of pieceofmyheart.net, including but not limited to, photographs, images, text, video, documents, drawings, logos and any other material in any form published on pieceofmyheart.net are exclusive property of “Piece Of My Heart” and are protected by copyright and any other intellectual property rights. You cannot reproduce, totally or in part publish, transmit, modify totally or in part, or sell any of the material contained in this Website. Reproduction of all or part of its contents, it’s possible only with the consent of the entitled owner. With regard to the use of pieceofmyheart.net, you are only authorized to view the website and its contents.


Any hyperlinks (“Links”) to other websites which have no connection with pieceofmyheart.net do not imply any liability in respect of this site. The Owner shall not be held responsible for the content and the rules adopted by them regarding the process of personal data while browsing.

Other sites links presented on pieceofmyheart.net are here solely to facilitate its users in searching and browsing. Therefore, the Owner does not guarantee warranties as to their content, services or goods provided by them and sold to Internet users.


Anyone interested in linking to the Home page and other pages of the website pieceofmyheart.net, which are publicly accessible, should contact the Owner by filling the form in the Contacts section.

The Owner has the right to object links to their web site at any time without any specific reason and in the case in which the subject requested to do so by misuse, or has taken in the past unfair trade practices not conformed to the uses industry including unfair competition to the Owner or acts to discredit the Owner, its website or its services.

You can not create a link to any page of this website without prior written consent. If you create a link to a page of this website you do this at your own risk and the exclusions and limitations above apply to your use of this website by linking to it.


The Owner has made ​​all efforts to prevent the publication on its web site of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of the users of pieceofmyheart.net, might be deemed to violate civil beliefs , human rights and people dignity, in all its forms and expressions. In any case, the Owner does not guarantee that the contents of the website are appropriate or lawful in other Countries outside Italy. However, if such content is deemed to be unlawful or illegal in some of these countries, please do not access our website and where you picked, in any case, to access it, we inform you that you decide to make use of the services provided by pieceofmyheart.net shall be your exclusive and personal responsibility.



The Trade Policy adopted by the Owner is to sell products through his own website only at the “final consumer”, meant as the natural person who is acting on pieceofmyheart.net, with outside purposes of his trade, business or profession. If you are not a consumer, you are kindly requested to do not adopt the services offered on buying the products on pieceofmyheart.net. The Owner has, otherwise, the right to not consider any purchase orders from parties who are not consumers.


The order confirmation means that the consumer has read and agrees unconditionally, pledging to observe the relationships with the seller, the conditions presented on pieceofmyheart.net .

The contract is concluded when the seller receives, via computer, your order form. Please verifying the accuracy of the submitted datas about your order. Before you purchase any products by transmitting the order form, it is required to read carefully this Terms and Conditions, Privacy Policy and Return. Please feel free to print a copy and keep it for your own personal use.

In case the purchase order is incomplete or incorrect due to unavailability of any materials, “Piece Of My Heart” will not be able to carry out your orders.

In these cases, you will be informed by e-mail about not concluded contract and that “Piece Of My Heart” has not carried out your purchase order, specifying the reasons. If the products presented on pieceofmyheart.net, are no longer available for sale at the time of your last access to the site or sending the order form, “Piece Of My Heart” will inform you promptly and in any case within thirty (30) days from the day you sent your order to “Piece Of My Heart”, about the unavailability of the ordered products or when it will be released. In case of forwarding the order form and payment of the object, “Piece Of My Heart” will refund you the sum you paid if the product is not available or the buyer does not wish to wait for the replenishment of the product purchased.


The main characteristics of products are shown on pieceofmyheart.net within each product page. The images and colors of the products offered for sale on pieceofmyheart.net could, however, not correspond to the real ones due to the effect of the Internet browser or monitor used. The picture illustrating the products on sale on pieceofmyheart.net, but they do not constitute a contractual document,it is so possible there will be differences in (a limited extent) the materials used such as fasteners, buttons, seams, etc.. in addition to the clothes prints, due to their hand-made nature.

The final price including shipping costs will be displayed at the end of your purchase before confirming the order.


Products prices (VAT included) may be subject to change. Before validating the order process please check the final price.

Purchase requests from countries not included among those displayed can not be accepted by “Piece Of My Heart”.

“Piece Of My Heart”, in case you decided to exercise your right of withdrawal, has the right to not accept the return of products that have been altered from their original status or have been damaged.


If your order is shipping outside Europe, you are likely to be charged customs fees (like taxes, duties, processing fees, etc.) before delivery can be completed. The shipping charges applied to your order do not include custom fees. Please check with your local customs office for more information about the customs fees in your country, before you order.

If you refuse to pay the customs fees when your order arrives, the shipment will be returned.

“Piece Of My Heart” is unable to estimate customs fees, duties, taxes, etc. The delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, check your local customs office to see if they are holding the package for payment of fees. Some customs offices could send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.



To buy the products with the related shipping deliver you’ll need to follow the method indicated in the order form.

The consumer is responsible to provide accurate information when ordering. “Piece Of My Heart” is relieved from all the responsibility in case of incorrect or incompleteness datas gave by the consumer.

The consumer also claims to have the legal age to purchase or the consent of an adult.

Payment by credit card, provides the financial information (as the number of credit card / debit card or expiration date) are sent by encrypted protocol to Banca Sella, which provide the remote electronic payment services, without any third parties to access at your personal datas. Such information will never be used by “Piece Of My Heart” except for performing the procedure relevant to your purchase or issuing refunds in case of returning products, as a result of your right about withdrawal action. The price of the products purchased and shipping costs, as indicated in the order form, will be debited from your account at the time you purchase your products.

You have the right to terminate the contract with “Piece Of My Heart”, without any penalty and without specifying the reason, within twenty (20) working days from the receipt of the goods purchased on pieceofmyheart.net. You can not change the items with another one.

In this case, you must return the product to “Piece Of My Heart” by delivering it to a courier within twenty (20) working days from the day you have received the products. Send it to the following address “11 LAB – Atelier” via Brescia, 11- 21052 – Busto A. (VA) – ITALY

The costs for shipping return of products purchased, will be on you.

To exercise this right, the consumer must send an email by filling the form on the Contacs section, in which the consumer must specify the order number, name and all relevant information.

The return right – besides compliance with the terms and conditions described in the previous points means exercised properly if they have been fully met the following conditions:

-Send an e-mail with the required data info@pieceofmyheart.net to “Piece Of My Heart” within twenty (20) working days from
receipt of the products;

– The products must not have been used, worn, washed or damaged;

– The products must be delivered to the courier within twenty (20) working days from the date you received the products.

If the return right is exercised in the manner and subject of the terms specified, “Piece Of My Heart” will refund the amounts paid for the purchase of the products in accordance with the procedures and deadlines.

The money will be refunded as soon as possible and in any event within thirty (30) days from the date on which the Seller became aware of your right of withdrawal. “Piece Of My Heart” will start the refund procedure, only after checking the correct execution of the terms and conditions stated above.

If you do not follow the procedures and the time limits about the exercise of your return right, as specified above, “Piece Of My Heart” will not be entitled to a refund you the money paid for the purchase.


“Piece Of My Heart” reserves the right to change these terms and conditions from time to time as it sees fit and your continued use of the site indicates your acceptance to any adjustment of these Terms & Condition. Any changes to our Privacy Policy will be communicated to the consumer by notice on this page and on other key pages of the site. It is therefore advised to re-read this statement on a regular basis. These terms and conditions are part of the Contract between the Client and “Piece Of My Heart”. Your access to this website and / or or an agreement with pieceofmyheart.net indicates your understanding, agreement and acceptance with the terms and conditions herein contained.


© pieceofmyheart 2013  – All rights reserved. *last update: May 2014